Appointments

E- CONSULT

We have recently upgraded our booking system.   All patients are required to fill out an econsult request form.  If you do not have access to the internet you can still call our reception team who will complete a form on your behalf.   This will allow us to ensure that every patient has received guidance and support when they contact the practice.   We ask that you complete the appropraite form out and that all questions are answered honestly, this will ensure that we are able to book you at the appropriate time and with the correct person to support you.  Please note that our reception team will no longer be allocating appointments.   Appointments will be allocated once your econult request has been triaged by a member of our clinical team.   We aim to respond to all requests the same day when submitted before 16:00hrs Mon- Fri

Please click the image below to access our e-consult form.   This the quickest and easiest way for you to request an appointment or request support from either our clinical team or admin team.    

An appointment to see a doctor will usually be for 10 minutes or 15 minutes if you're seeing the practice nurse. If you feel more time will be needed please inform reception when booking. Please bear in mind that an appointment is for one person and the time allotted is to help with a single medical condition.  Whenever we can we will always try and allocate you to the clinician of your choice however this might not always be possible especially in respect of same day appointments.

Cancellations

Please inform us as soon as possible if you cannot make your appointment in order for the slot to be given to someone else.

Home Visits

If possible please try to telephone reception before 10:30 am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)