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Dear Patient

This is to let you know about the Patient Participation Group – These are the important items we have discussed: NHS Choices Website, GP Practice Survey (MORI) & Friends and Family Test.

  • Did Not Attend Surgery Appointments, we have a large number of people not attending every month.
  • Impact of the new build in Selly Oak on our Surgery.
  • Family and Friends - 2 Replies and all would extremely likely recommend the Surgery.


We have 7 members, should you wish to be contacted by a member of our Patient Participation Group please email us.

We had offered information meetings about Alzheimer’s and Health on our website and in our reception. No responses were received, maybe later in the year we will offer this service again.

You can now access your medical records online. To do this we need the following:

Picture ID and a Bank Statement.

Flu Clinics now available for 2018/2019, for further details, please contact any member of the reception team.

Over the Christmas & New Year period we are open Monday to Friday with the exception of Christmas Day, Boxing Day and New Years Day.





appointment_1Appointments can be made in person, by telephone and also by online booking and there are two types available:

  • Same Day - please contact the surgery between 08:00 and 10:30
  • Pre-bookable - Please contact the surgery after 10:30. These can be booked up to a month in advance and are usually scheduled as one of the first four appointments of morning or afternoon surgery.

An appointment to see a doctor will usually be for 10 minutes and 15 minutes if you're seeing the practice nurse. If you feel more time will be needed please inform reception when booking. Please bear in mind that an appointment is for one person and only one medical condition should be discussed.

Whenever we can we will always try and allocate you to the clinician of your choice however this might not always be possible especially in respect of same day appointments.


Please inform us as soon as possible if you cannot make your appointment in order for the slot to be given to someone else.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website