New Patient Registration

The doctors welcome new patients living within our practice area ( 3 mile radius) .  In order to register you will be asked to come into the surgery and complete a questionnaire and a purple registration form. You will also be asked to bring with you two forms of ID, we ask that one of which is a photographic ID .  All newly registered patients will be offered an appointment with the Health Care Assistant for a New Patient Check.   

Registrations will be processed within 48 hours but during busy periods this may be longer.  If you have any queries or questions please contact the surgery.

New Patient Questionnaire

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form

At Selly Oak Health Centre we take the Safety and Well-Being of our patients and staff very seriously.  We ask that all our patients familiarise themselves with the Practices Patient Code of Conduct.   This is a set of expectations for patients and visitors to the practice.   

We operate a Zero Tolerance policy at the practice

Kind regards 

Jane Mason Patient Code of Conduct

Practice Manager 

Dear Patient 

Please find below a link to our patient information leaflet.  You will find all the information you should need as to how to contact the practice, opening times, and our services.   We hope that you find this useful. 

 Patient information leaflet

We hope that you will never have the need to raise a formal complaint with the practice and that in the majority of cases complaints can be resolved at a local level by speak with our team or practice manager.   

Should you feel the need to raise a formal complaint please find below a copy of our complaints leaflets which details all the information you may need.  

Complaints leaflet