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Dear Patient

This is to let you know about the Patient Participation Group – These are the important items we have discussed: NHS Choices Website, GP Practice Survey (MORI) & Friends and Family Test.

  • Did Not Attend Surgery Appointments, we have a large number of people not attending every month.
  • Impact of the new build in Selly Oak on our Surgery.
  • Family and Friends - 2 Replies and all would extremely likely recommend the Surgery.

You can now access your medical records online. To do this we need the following:

Picture ID and a Bank Statement.


Please do not attend the surgery unless you have been given permission to do so. If you need to request your prescription you will able to do so through the Birmingham and Solihull Health App. We will take request over the phone where necessary. 

If you have any concerns about Covid-19 you can visit or 111online website, alternatively you can call 111 for further assistance.   





When We Are Closed

If you call the surgery telephone number outside of surgery hours a recorded message will inform you how to contact the out-of-hours service provided by Primecare.

In addition to this there are two walk-in centres available:

  • Katie Road, Selly Oak - open Monday to Sunday 08:00 - 20:00. Telephone 0121 415 2095.
  • Birmingham, Boots, High Street - open Monday to Friday 08:00 -19:00, Saturday 09:00 - 18:00 and Sunday 11:00 - 16:00. Telephone 0121 255 4500.

NHS 111 service

Call 111 when it's less urgent than 999 

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website